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Top 9 Most Disliked U.S. Companies According to Harris Interactive’s Annual Reputation Poll
Posted by Steven Maimes in Headlines on February 21, 2012
Harris Interactive asked 17,000 people to identify the country’s most visible companies and then rate each on a number of attributes, including emotional appeal, products and services, social responsibility, vision and leadership, workplace environment and financial performance.
Scores of 55–64 denotes a “poor” reputation, 50–54 “very poor” and below 50 “critical.”
Companies with scores below 50 “risk remaining viable,” according to Harris. Among previous sub-50 performers were Enron, Adelphia and WorldCom, all now defunct.
Financial companies scored the lowest.
Here are the Top 9 Most Disliked U.S. Companies:
1. AIG (AIG)
Scored 46.18. It thus held on to the dubious honor of being the lowest of the low; even its score dropped from its “critical” 47.77 last year.
2. GOLDMAN SACHS (GS)
Scored 47.57. The company dropped from third place last year, and entered “critical” territory after seeing its RQ score fall by 6.33 points.
3. BANK OF AMERICA (BAC)
Scored 49.85. It suffered the biggest decline in RQ score, falling by 9.08 points and dropping three spots from last year.
4. BP (BP)
Scored 53.5, an improvement over last year, when the oil producer was in “critical” territory, second from the bottom. Harris said BP was one of three companies in “reputation rehab,” having gained strongly in social responsibility and emotional appeal.
5. JPMORGAN CHASE (JPM)
Scored 54.84. The company took one of the biggest hits to reputation, dropping by 6.31 points from its 2011 score.
6. CITIGROUP (C)
Scored 55.95. The company climbed two rungs from its fourth-place position last year.
7. NEWS CORP. (NWSA)
Scored 57.14. Rupert Murdoch’s conglomerate is new to the RQ study; it was not ranked in last year’s study, which came out before the hacking scandal in Britain erupted into public view.
8. COMCAST (CMCSA)
Scored 59.1, dropping it three places from its 2011 ranking. Though not a big bad bank, anyone that’s dealt with a cable company’s customer service isn’t surprised.
9. WELLS FARGO (WFC)
Scored 59.5, well off its “fair” 66.15 score last year, when it held the 45th spot.
Sources: baguzajja.info and advisorone.com
Posted by Steven Maimes, The Trust Advisor.
Permalink: http://thetrustadvisor.com/headlines/top-9-most-disliked
Bonds Backed by Mortgages Regain Allure
Posted by Steven Maimes in Headlines on February 20, 2012
Some Wall Street investors made money as the mortgage market boomed, while others profited when it fell apart.
Having reaped big gains during both of those turns, Greg Lippmann, a former star trader at Deutsche Bank, is now catching the next upswing — buying the same securities built from mortgages that he bet against before the financial crisis erupted.
Mr. Lippmann is joined by other big-money investors — mutual funds like Fidelity as well as hedge funds — in riding a wave of interest in the same complex loan pools that nearly washed away the financial system.
The attraction is the price. Some mortgage bonds are so cheap that even in the worst forecasts, with home prices falling as much as 10 percent and foreclosures rising, investors say they can still make money.
“Given its significant underperformance in 2011, we believe the product is as cheap to broader markets as it has been in a long time,” Mr. Lippmann, whose portfolio is heavy with subprime mortgage securities, wrote in a recent letter to investors.
More broadly, the nascent recovery in the mortgage bond market supports a view that the housing slump may have bottomed out. Sales of existing homes are picking up. State and federal authorities have reached a $26 billion settlement with the big banks that is expected to provide some mortgage relief. And the Federal Reserve Bank of New York has been able to auction off billions of dollars of mortgage securities that it acquired as part of the financial crisis bailouts.
“There is light at the end of the tunnel,” said Kenneth J. Taubes, the head of United States investment for Pioneer Investments, a global investment manager that owns these securities. “The mortgage crisis is getting behind us, and things are getting back to some semblance of normality.”
That optimism is an about-face from 2006 and 2007, when Mr. Lippmann and others told investors that housing was a bubble ready to burst. On Wall Street, Mr. Lippmann became known as “Bubble Boy,” and one of his traders wore a joking T-shirt that read, “I Shorted Your House.”
His exploits were chronicled in Michael Lewis’s best seller, “The Big Short,” which described him as somewhat brash and crass. He was known for maintaining a sushi spreadsheet, where he ranked the top Japanese restaurants in Manhattan on ambiance, quality and cost.
These days, industry competitors describe Mr. Lippmann, who runs LibreMax Capital, as a more mellow presence. And he is much more positive about the market, telling investors that his fund is reducing its hedge against a potential market crash. Through a spokesman, Mr. Lippmann declined to comment.
Others in the industry are also bullish, pouring money back into mortgage securities. Trading has surged in recent weeks. Prices have risen more than 15 percent in the first two months of 2012, after dropping by as much as 40 percent last year.
“There was a lot of money waiting on the sidelines because yields were starting to look very attractive,” said Jasraj Vaidya, a strategist at Barclays Capital. “Lots of it seems to have come out now.”
Yet the tide could turn again and wipe out investors. Chief among the risks is Europe. The Continent’s banks still hold a significant amount of United States mortgage securities, and if they are forced to sell assets, it could wreak havoc on the market.
Washington is a question mark, too. If banks have to pay for loans they issued under dubious circumstances, it would be a home run for investors, who could receive full payment for a mortgage in a security they bought at a discount. But if borrowers whose houses are worth less than their mortgages are able to reduce principal on a large scale, bond investors could suffer because the securities would be worth even less than they paid.
“As a money manager, you can’t close your eyes to that potential outcome,” said Jeffrey E. Gundlach, a founder of DoubleLine Capital, who has been buying mortgage securities since 2008. “To believe that this time we are really out of the woods and the prices will not drop again is dangerous. People made that argument a year ago.”
The mortgage bond market is a very different creature than it was before the financial crisis. For one, it is much smaller. Very few residential mortgage-backed securities have been issued since the crisis. The market, at $1.3 trillion, is half the size it was at its peak and shrinks by an estimated $10 billion every month.
Despite the limited supply, prices remain cheap, in part because the assets are difficult to value. Hedge funds and big investors use computer systems to analyze the underlying loans and estimate, among other things, how many borrowers will default and how much money can be recovered in a foreclosure.
Take one security, JPALT 2006-S1 1A11, which was built from Alt-A loans, or mortgages that required little documentation verifying a borrower’s income.
On the surface, the numbers are not encouraging. Of the 799 mortgages underpinning the bond, many in foreclosure-heavy California and Florida, about 21 percent are more than 60 days late on payments.
The annual default rate is about 7 percent, and of the homes sold out of foreclosure, investors take a 54 percent hit, according to data from Bloomberg. On average, about 5 percent of the homeowners refinanced their mortgages before they were due over the last 12 months.
That bond recently traded at nearly 70 cents on the dollar.
At that price, even if defaults and the losses increase, an investor can still make more than 5.4 percent, an analysis shows. In a rosier prediction, where defaults drop slightly and the losses on the sale of foreclosed homes stay flat, the bond returns nearly 8.7 percent.
“Price is a wonderful thing,” said Chris Flanagan, an analyst with Bank of America Merrill Lynch. “Yields in this market range anywhere from 4 or 5 percent up to 12 percent.”
With long-term interest rates close to zero, such returns are hard to resist, even for investors who were punished in the housing bust. The American International Group, whose mortgage securities were acquired by the New York Fed in its more than $100 billion bailout in 2008, has been buying back some of those bonds. And a former mortgage team from Lehman Brothers, which went bankrupt in 2008, formed One William Street, a hedge fund that manages more than $3 billion in assets.
As for Mr. Lippmann, his reputation has made it both easier and more difficult to get commitments from investors. Some are impressed by his well-publicized bet against the mortgage market. Others are turned off by his high profile in an industry known for secrecy and discretion.
LibreMax, made up of several members of Mr. Lippmann’s team from Deutsche Bank, has raised more than $1 billion in a little over a year. His performance has been relatively strong during a period of market turmoil — up 2 percent last year and a little more than 6 percent since beginning operations.
Like his rivals, Mr. Lippmann cites his experience in the housing market — including its boom and bust — as a principal selling point for his fund.
“Because we have a trading history, I think we understand very well how the street works, better than perhaps people who didn’t work in trading before that haven’t had that experience,” he said at a Bloomberg hedge fund conference in 2010.
Source: NY Times
Posted by Steven Maimes, The Trust Advisor.
Permalink: http://thetrustadvisor.com/news/bonds-backed-by-mortgages
Envestnet to Acquire Tamarac
Posted by Steven Maimes in Headlines on February 20, 2012
Combined Firms Offer Broadest Technology Platform, Investment Products and Services to RIAs
Envestnet, Inc. (NYSE: ENV), a leading provider of integrated wealth management solutions for financial advisors, announced today that it has entered into a definitive agreement to acquire Tamarac, Inc., a provider of sophisticated portfolio management technology that enables Registered Investment Advisors (RIAs) to efficiently deliver customized individual account management to their clients. The two firms, with the combination of their technology solutions, breadth of investment products and back-office operation services, are poised to transform the way RIAs deliver scalable, integrated solutions
“While Tamarac has developed industry-leading software for rebalancing, practice management, performance reporting and CRM integration, we value their market position within the independent RIA segment which is core to Envestnet’s growth initiatives. We are eager to leverage Tamarac’s highly sought-after solutions in combination with our integrated wealth management software and advanced portfolio solutions. We welcome the Tamarac organization and look forward to supporting their clients, people, products and their continued development of proven high-end solutions for RIAs,” said Jud Bergman, Chairman, Founder and Chief Executive Officer of Envestnet. “As more advisors look to outsource to an integrated platform, we are uniquely positioned to meet this need–now and well into the future.”
Tamarac was founded in 2000 by current President Clive Matthew Springer and is headquartered in Seattle, Washington. The company currently has relationships with approximately 500 RIA firms , collectively managing over $250 billion in assets.
Tamarac CEO Stuart DePina will join Envestnet as Group President of Envestnet • Tamarac. DePina and his leadership team will continue to focus on integrated solutions for the RIA marketplace. “We are excited to build on the momentum Tamarac has generated with independent RIA’s seeking to streamline their operations through integrated technology and outsourced services. Now that we can leverage Envestnet’s solutions, Tamarac will accelerate many aspects of our strategic initiatives while allowing us to focus on our client’s needs,” DePina said. “We believe the combination of Envestnet • Tamarac will transform the way financial advisors support investors with Advisor Xi, one of the most comprehensive suites of technology and investment solutions available in the industry.”
Envestnet has agreed to acquire Tamarac for $54 million in cash, subject to certain post-closing adjustments. The acquisition is subject to approval by the holders of a majority of Tamarac’s voting securities. Holders of Tamarac’s voting securities, including members of Tamarac’s management, have agreed to vote in favor of approval of the transaction. The transaction is also subject to customary closing conditions, including customer consents, and is expected to be completed by the first half of 2012.
Tamarac did not retain a financial advisor. Sandler O’Neill + Partners, L.P. served as financial advisor to Envestnet. McNaul Ebel Nawrot & Helgren acted as legal counsel to Tamarac and Mayer Brown LLP acted as counsel to Envestnet.
About Envestnet (NYSE: ENV)
Envestnet, Inc. is a leading provider of integrated wealth management software and services to financial advisors. Envestnet is headquartered in Chicago with offices in Boston, Charlotte, Denver, New York, Sunnyvale, and Trivandrum, India. The firm has over $127 billion in total assets served and more than 909,000 investor accounts. (Data includes assets under management or administration and licensing agreements as of 9/30/2011). For more information on Envestnet, Inc. please visit www.envestnet.com.
About Tamarac Inc.
Tamarac provides an integrated, web-based suite of portfolio and client management software for independent advisors and wealth managers. Tamarac has experienced over 50 percent year-over-year revenue growth for the last four years, which has resulted in a rising client base of over 500 RIA firms, collectively managing more than $250 billion in assets. RIAs utilizing Tamarac’s solution range in size from managing less than $10 million in assets to over $10 billion.
Source: Tamarac Inc.
Posted by Steven Maimes, The Trust Advisor.
Surging Gas Prices Fuel Inflation Spike
Posted by Steven Maimes in Headlines on February 20, 2012
U.S. gasoline prices jumped 0.9 percent in January, pushing overall consumer prices up at their fastest clip in four months and offering a reminder of the risks energy costs could pose to the economic recovery.
Still, the 0.2 percent increase in the Consumer Price Index reported by the Labor Department on Friday is unlikely to ring alarm bells at the Federal Reserve, which is trying to decide whether the economy needs another dose of monetary stimulus.
“(The data) doesn’t prevent another round of quantitative easing to stimulate the economy,” said Brian Kim, a currency strategist at the Royal Bank of Scotland in Stamford, Connecticut.
The rise in prices was just below analysts’ expectations of a 0.3 percent increase.
The gain in gasoline prices was the first in four months. Tensions in the Middle East have been pushing oil prices higher, leading to extra costs at the pump for Americans.
After rising throughout January, the national price for regular unleaded gasoline prices rose to $3.58 a gallon in the week through Monday, according to the Energy Information Administration. It had started the year around $3.32 a gallon.
The Labor Department report showed that after stripping out food and energy, the so-called core reading rose 0.2 percent, which was in line with expectations.
However, the report also showed the rate of core price increases in the twelve months through January unexpectedly climbed to 2.3 percent.
The increase in the 12-month core reading, which is seen as a barometer of inflation trends, might be read as a sign that inflation pressures are not subsiding as quickly as expected.
At the close of its January meeting, the Fed said it would likely keep interest rates at rock-bottom levels until at least late 2014. Fed Chairman Ben Bernanke expressed caution about recent improvements in the economy and left the door open to further Fed bond buying to boost growth.
U.S. stock investors shrugged off the inflation data. U.S. Treasury debt prices held at lower levels.
Earlier, world stocks hit a fresh 6-1/2 month high and the euro held above recent lows as hopes Greece will seal a long-awaited bailout deal next week fuelled risk appetite.
Overall consumer prices rose 2.9 percent year-on-year after increasing 3.0 percent in December. That was in line with economists’ expectations.
Moderating the monthly gain in core prices, used car and truck prices fell 1.0 percent and new vehicle prices were flat.
Source: Money News
Posted by Steven Maimes, The Trust Advisor.
Permalink: http://thetrustadvisor.com/headlines/pain-at-the-pump
Under Increased Scrutiny, Private Equity Firms Running Scared
Posted by Steven Maimes in Headlines on February 18, 2012
Private equity has an image problem. What began a few months ago with questions about Mitt Romney’s background as chief of Bain Capital has ballooned into a tidal wave of legislative, regulatory and media attention — and much of it unflattering. Now the industry is working to fight back, as some fear that the bad press could lead to greater regulation.
“This is probably the most challenging period our industry has faced,” said one private equity industry executive, who spoke to The Huffington Post on condition that he not be named.
Before Mitt Romney entered the political fray, private equity firms — which specialize in pumping investors’ money into companies that aren’t listed on the U.S. stock exchange — enjoyed relative anonymity. Few people outside the business community had a detailed understanding of how they worked, and many of the firms in turn did their best to stay clear of the spotlight.
“We haven’t done a particularly good job of amplifying [what we do] because we haven’t been under attack before,” an executive at a global private equity firm said, also on condition that he not be named. “Do we have reason to be concerned? Hell yes.” He added: “The identity of the industry’s going to be shaped in 2012.”
Romney’s candidacy has brought intense scrutiny to how private equity operates and new accusations against the industry. In January, for example, a super PAC supporting Newt Gingrich released a half-hour documentary accusing Romney — and, implicitly, much of the private equity industry — of profiting on the backs of the employees of the companies he invested in. “Romney and Bain upended the company and gutted the workforce,” a narrator said in the video, referring to one company that Bain took over. “Now they were ready to make a handsome profit.”
“There’s a shortage of good stories about regular private equity. The story most people are aware of is Gordon Gecko meets Barbarians at the Gate,” said David Snow, CEO of PrivCap, a private equity trade media company, referencing the evil corporate raider portrayed by Michael Douglas in the seminal Oliver Stone film “Wall Street” and the best-selling book that chronicles the botched takeover of RJR Nabisco in the late-’80s. The industry is “making sure there’s a counter narrative to private equity firms as marauding barbarians,” he said.
“There has been scrutiny in an unhealthy way,” agreed Stewart Kohl, co-CEO of Cleveland-based Riverside Co., a middle-market private equity firm. “The risk is we will be treated as equivalent to the most vilified institutions that contributed to the global financial crisis of 2008.”
The recent criticism has led to a lobbying and public relations pushback, based in part on fears that all this anger could result in costly new legislative or regulatory controls. The industry might have reason to be nervous: Late last year, the Securities and Exchange Commission reportedly sent letters to a number of private equity firms in the U.S. notifying them that they were subject of an informal inquiry into how they value the private companies in which they invest.
The letter foreshadowed a bevy of new calls this past week from world leaders and U.S. legislators to raise taxes on private equity profits, known as carried interest. On Tuesday, Rep. Sander Levin (D-Mich.) introduced a bill that would tax carried interest as ordinary income at a rate of up to 35 percent, compared with its current 20 percent. Levin’s bill introduction coincided that day with the initial filing deadline of a Dodd-Frank provision requiring private equity firms to now register with the federal government.
On the frontline of the industry’s resistance is the Private Equity Growth Capital Counsel, the industry’s lead lobby, which recently launched a public relations campaign that in part chronicles what the industry regards as its most successful and fruitful investments. “We plan to aggressively defend against mischaracterizations and attacks that occur over the coming months,” Ken Spain, the lobby group’s vice president of public affairs and communications, said in a statement to The Huffington Post.
But the lobby group isn’t alone. Across the industry, private equity firms have begun to speak up, viewing Wall Street as something of a cautionary tale. They don’t want to meet the same fate as the big banks when it comes to federal oversight. “One day, we’re going to wake up and there’s going to be a set of laws regulations and restrictions that are going to make it difficult or impossible for us do what we do,” said Riverside’s Kohl. “We don’t want to be thrown out with the Wall Street bathwater.”
Source: Huffington Post
Posted by Steven Maimes, The Trust Advisor.
Permalink: http://thetrustadvisor.com/headlines/private-equity
Concord Trust Company Launches In New Hampshire
Posted by Steven Maimes in Headlines on February 17, 2012
The Concord Trust Company, a state-chartered, non-depository trust company, has been created in New Hampshire to enable high-net worth-families to take advantage of the state’s trust and estate tax laws.
New Hampshire was chosen because it has progressive trust and estate laws that are available to non-resident families, according to company officials. The Concord Trust Company (CTC) has been created to help non-resident families take advantage of these laws, according to the four founders of CTC.
Joe McDonald and Amy Kanyuk, trust and estate attorneys, and Ray Martin and Chip Martin, business and trust professionals, have created Concord Trust based in Concord, N.H.
Advisors often help their clients establish trusts in one of a handful of states with favorable tax, trust and banking environments. New Hampshire is one such state. It passed favorable legislation in 2006 and has enhanced it since then to make it favorable to creating trusts, according to CTC.
“Because of its recent legal reforms and low taxes, New Hampshire is among the most advantageous jurisdictions in the country in which to establish and administer trusts,” said McDonald, who is a CTC director. CTC provides unbundled trust and trust company administration services that allows trust portfolio management to be left with the family’s own investment advisors. CTC does not provide investment management services.
CTC provides formation, administration and virtual office support for ultra-high-net worth families interested in creating their own regulated private family trust companies, who might be discouraged by the cost and regulatory burdens of traditional family office structures in other states, says CTC.
Source: fa-mag.com
Posted by Steven Maimes, The Trust Advisor.
Permalink: http://thetrustadvisor.com/headlines/concord-trust
SEC Official: Common Wall St. Conversations Carry ‘Troubling’ Potential For Abuse
Posted by Steven Maimes in Headlines on February 16, 2012
The Securities and Exchange Commission might betaking a closer look at common Wall Street practices that occupy an ethical gray area.
Certain routine conversations in the business world carry the potential for abuse, and can often be “troubling,” David Rosenfeld, co-head of enforcement at the SEC’s New York office, told a group of legal and financial practitioners earlier this month, according to Fox Business News. Some see the comments as a hint that the SEC may consider “expanding the definition of insider trading,” according to the report.
The SEC has been taking an aggressive stance against insider trading in recent months, with Chairman Mary Schapiro calling it a “problem of tremendous magnitude,” and the agency filing more than 100 cases related to insider trading between 2010 and 2011.
Among the SEC’s highest-profile cases ever was the successful prosecution of Raj Rajaratnam, a hedge fund billionaire who thanks to inside information made lucrative trades of Goldman Sachs and Google stock, among others.
At the same time, critics of the SEC say the agency’s focus is misplaced, and that it has done little to punish the people and institutions that helped bring about the financial crisis of 2008 — a near-meltdown of the national banking system in which insider trading played a relatively minor role.
For its part, the SEC says it has shifted its approach to financial-crisis prosecution cases in order to generate more charges that might stick. Meanwhile, the agency has pointed to its own record on insider-trading cases as proof that it is serious about stamping out financial misconduct.
SEC representatives have also complained that the agency simply doesn’t get enough federal funding to be as effective as it could be. In 2011, the budget for the SEC was $1.185 billion.
A spokesman for the SEC has indicated that Rosenfeld’s remarks this month don’t necessarily point toward an expansion of the agency’s definition of insider trading.
Source: Huffington Post
Posted by Steven Maimes, The Trust Advisor.
Permalink: http://thetrustadvisor.com/headlines/sec-1
Bank Accounts Are Hard To Close, And Even Harder To Keep Closed
Posted by Steven Maimes in Headlines on February 11, 2012
Some customers who closed bank accounts at Bank of America last fall recently received an unwelcome surprise: Their accounts reopened. Perhaps even more perplexing for these customers: It’s the bank’s policy.
Bank of America will reactivate a closed account if an electronic deposit or credit, like an automatic bill payment, is made. “If we receive something, we may reopen the account to accept the item, and the account may be subject to associated fees,” Betty Reiss, a Bank of America spokeswoman, told The Huffington Post. “We remind [customers of that] when they are closing the account.”
JPMorgan Chase also will automatically reopen a customer’s account after it’s closed if the bank receives a deposit. The bank, which recently eliminated its policy to charge customers an account-closing fee, indicates in its fine print that “any closed account may be automatically reopened if we receive a deposit to the account.” JPMorgan Chase declined to further comment.
Complaints about closed accounts coming back from the dead have shown up on blogs and message boards for several years. But so far the complaints have not led to a policy change.
For customers, an old account reopening can be unexpected. At best, someone might happily learn that a former employer directly deposited some cash into the account. But if an account is reopened, however, and there’s no money there, a person could get hit with an overdraft fee. Plus in both cases, a maintenance fee could apply.
And it’s hard to say when these customers would finally realize their banks accounts have returned from the dead.
To be sure, for most people, a conversation with a branch manager might clear up any fees, but the aggravation is essentially an additional — and hidden — cost for banking customers.
At other banks, even shuttering an account has obstacles. Accounts that are open and closed within 90 days, often come with an additional price tag. Sovereign Bank, Citibank, PNC Bank and U.S. Bank charge $25, reported the Boston Globe. Some smaller banks can charge as much as $50.
That it is as hard to kill a bank account as it is to slay a zombie is not new news, but the various banks’ policies are becoming increasingly important as more consumers switch banks. Bank of America reported a 20 percent jump in account closings in the fourth quarter, CEO Brian Moynihan recently said.
Banks and consumer experts agree that it is the responsibility of an account holder to transfer all regularly scheduled transactions conducted via electronic deposits and payments to a new account. Even for customers who have gone through hoops to disentangle themselves from their big bank, the practice of reopening accounts can leave a very unwanted aftertaste.
One former Bank of America customer complained on Dec. 7 at CustomerServiceScoreboard, an open Web forum for consumer complaints, that a direct deposit of a paycheck reopened her accountafter she moved her funds to a credit union:
I closed my account and went to a local credit union. After I had closed my account, I had some difficulty because a paycheck was direct deposited to my old, closed account. When I called Bank of America about this, they told me the funds had not been deposited and that they could not hold them for me when they were received. Instead the funds would be sent back to my employer. Working with my HR department, I found out that the funds had actually been deposited and that the customer service representative had simply not taken the time to look it up and lied to me about it.
While it may be easy to point the finger at BofA and Chase, these banks are not the only ones. Commerce Bank, a midsize bank in the Midwest also has a policy of reopening a checking account if an electronic deposit is posted to it.
“Although they are well-intentioned, customers frequently forget to cancel an automatic activity, especially if it doesn’t occur every month,” stated Patty Kellerhals, director of core retail banking at Commerce Bank via email. “So if there is activity within 45 days of a zero balance event, we view the account as open or active and honor the deposit agreement in place on the account.”
As the web of electronic payments and credits gets more elaborate for consumers, they find it increasingly difficult to keep track of all of them. This kind of stickiness is one reason Rep. Brad Miller (D-N.C.) last fall introduced the Freedom and Mobility in Consumer Banking Act, which would require all banks to grant customers the right to close an account at any time, regardless of whether the balance is positive, zero or negative and keep it closed unless a customer specifically requested a reopening.
“There is not real healthy competition because it is so hard to move from one back to another,” said a spokesman from Rep. Miller’s office. “You have automatic deposits and [banks] have no responsibility that they end up in right place.”
The policy at some institutions of reopening closed accounts underscores how deeply banks can sink their teeth into customers. As figures from last fall’s so-called exodus from big banks revealed, there was a gap between talking about breaking up and actually doing so. From September to December, more than 5 million people switched financial institutions, according to Javelin Research and Strategy, a financial services research firm.
That number is on par with those from other quarters, but last fall, something different happened. The reason for switching banks changed. Eleven percent, or 610,000, of bank switchers said they moved explicitly because of not liking their big bank, and mentioned Bank Transfer Day, a protest against large financial institutions. But compared with the amount of buzz for the movement — 22 million hits on the phrase on Google — the actual number of people who moved was relatively small.
“That points to how difficult it is to move from one financial institution to another,” said Jim Van Dyke, a founder of Javelin.
The hunt to pinpoint banks’ rules for closing an account highlights the range of policies that banks have — and how tricky it can be to understand, as a consumer, exactly what they are at each institution.
Many banks, including Citibank and Wells Fargo, said they do not reopen closed accounts. At Wells, for example, an account is closed only when the very last penny is taken out and a customer has made an explicit request to close the account. Representatives from TD Bank, Fifth Third Bank and PNC also said their institutions do not reopen closed accounts.
“It’s in [banks'] financial interest to make it as difficult as possible to close a bank account and move elsewhere,” said Jean Ann Fox, director of financial services for the Consumer Federation of America, a consumer lobby group in Washington, D.C. “[Consumers] need clear rights to be able to close an account and go elsewhere. That is something CFPB should be looking at and it would be addressed by Rep. Brad Miller’s [bill].”
Source: Huffington Post
Posted by Steven Maimes, The Trust Advisor.
Permalink: http://thetrustadvisor.com/headlines/bank-accounts-hard-to-close
Key Private Bank Launches Delaware Trust Company
Posted by Steven Maimes in Headlines on February 11, 2012
Industry Veterans Anne Marie Levin and Isabel Pryor join Key National Trust Company of Delaware to offer trusts for asset protection, tax savings and flexibility
Key Private Bank, the investment, trust and wealth management arm of KeyCorp (NYSE:KEY), has established Key National Trust Company of Delaware to provide trust services for wealthy clients and prospects seeking asset protection, tax savings and flexibility using Delaware’s favorable laws.
Key Private Bank has appointed two industry veterans to launch Key National Trust Company of Delaware. Anne Marie Levin, senior vice president and national Delaware trust specialist, will be responsible for working with attorneys and accountants nationally to assist in managing sophisticated estate and tax planning considerations for high net worth clients. Isabel Pryor, senior vice president and regional trust manager, will focus on the administration of the Delaware Trusts, including exercising sound fiduciary judgment, mitigating risk, and maintaining compliance.
“Building Key Private Bank’s capabilities to provide an array of trust services has been a strategic objective for the firm,” said Catherine O’Malley Kearney, director of trust administration with Key Private Bank. “With the addition of Isabel and Anne Marie, we have taken significant steps to expand our presence and offer trust services for business owners, professionals, and other wealthy individuals who can benefit from Delaware’s favorable personal trust laws to save taxes and protect their hard-earned assets from creditors.”
Ms. Levin joins Key Private Bank from PNC Bank, where she served as vice president, Delaware trust specialist. Previously, Ms. Levin was a senior estate trust counselor and fiduciary counsel at The Vanguard National Trust Company where she counseled clients who have high net worth and ultra- high net worth clients on sophisticated estate and tax planning options. She was also a trust and estate planning attorney at Blank Rome LLP, a national law firm. Ms. Levin earned her LLM in taxation from Villanova University School of Law, and her JD from Temple University School of Law.
Ms. Pryor joins Key Private Bank from Wells Fargo Bank where she served as vice president and a senior trust & fiduciary specialist. Previously, she was an assistant vice president at Wilmington Trust Company where she focused her work in the firm’s ultra-high net worth segment of its family wealth division. Ms. Pryor’s professional experience includes delivering, managing, and executing customized and comprehensive strategies for estate, tax, retirement, and investment planning. Ms. Pryor earned her MBA from Eastern University and a BA in Political Science from the University of Massachusetts. She holds the professional designation as a Certified Trust and Financial Advisor (CTFA).
About KeyCorp: KeyCorp was organized more than 160 years ago and is headquartered in Cleveland, Ohio. One of the nation’s largest bank-based financial services companies, Key has assets of approximately $89 billion. Key provides deposit, lending, cash management and investment services to individuals and small businesses in 14 states under the name of KeyBank N.A. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/aboutkey.
Source: KeyCorp – PRNewswire
Posted by Steven Maimes, The Trust Advisor.
Permalink: http://thetrustadvisor.com/headlines/key-private-bank
Federated Investors’ Shares Down on Fund Rule Concerns
Posted by Steven Maimes in Headlines on February 9, 2012
* Most of Federated AUM in money funds
* Schwab shares also decline on report of SEC action
Federated Investors Inc shares were down 5 percent in morning trading on concerns new rules could hurt its money- market mutual fund business.
The Wall Street Journal reported on Tuesday that the U.S. Securities and Exchange Commission was finalizing rules meant to stabilize the $2.7 trillion money-market mutual fund sector, which required much support from companies and federal agencies amid the financial crisis in 2008.
Asset manager Federated of Pittsburgh is among the largest managers of money-market funds, with $285.1 billion in such assets at the end of December out of its total managed assets of $369.7 billion. Its high percentage of money-market funds makes it vulnerable to changes in fund rules, and talk of a new SEC action sent the shares down, according to analysts Michael Kim of Sandler O’Neill and Jeff Hopson of Stifel, Nicolaus.
Fund industry executives have been consistent critics of the proposals under review by the SEC including the creation of capital buffers or allowing shares to “float” away from their traditional $1-per-share value. On a conference call with investors on Jan. 27, Federated Chief Executive Christopher Donahue suggested the company would file a lawsuit to block some new rules.
Shares in Charles Schwab Corp, another large money-fund provider, were also down in morning trading, Hopson noted.
Source: Reuters
Posted by Steven Maimes, The Trust Advisor.


