Posts Tagged Northern Trust

Confidence in Banks Falls to New Low; Farming Out Investment Decisions to Top Advisory Firms Seen as Best Way to Restore Trust

UMAs offering best of breed managers are now in fashion for bank distribution channels while bank crisis refuses to go away.

According to a new poll by Gallup released last week, 36 percent of Americans now say they have “very little” or “no” confidence in U.S. banks, the highest percentage on record since Gallup first started tracking that data.

Safe to say it’s been a tough year in the banks’ public relations departments. The nation’s five largest mortgage firms — Bank of America, JPMorgan Chase, Wells Fargo, Citigroup and Ally Financial — have been the focus of a federal investigation into whether they defrauded taxpayers in their handling of foreclosures.

All of this coupled with market turmoil are good reasons for UMAs (unified managed accounts) to restore image and help clients properly diversify, rebalance portfolios and soothe nerves.

Investors scarred by one of the worst decades in market history are still finding plenty of reasons to be a little edgy, and they’re leaning harder than ever on their advisors to ease their nerves.

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Trust Firms’ Profits Stay Positive in First Quarter

Full-service banks are still fighting headwinds, but business is booming in their trust departments. More specialized trust companies are making a lot of money.

It was another bumpy season for the big banks, but when you drill down into the numbers, the trust business is ramping up in terms of both activity and profits.

Most of the publicly held names in the trust industry booked a solid first-quarter profit as trust fee income expanded by about 20% to 25%. Northern Trust, Washington Trust and Westwood Trust all improved their bottom line.

The best performers attribute the improvement to a mix of tactical business development and old-fashioned organic growth. For example, Westwood Holdings, the parent of Dallas-based Westwood Trust, boosted its trust income 24% to $3 million in the quarter.

“We’ve hired a new trust officer and are hoping he will help us grow,” William Hardcastle, the company’s chief financial officer, told me.

“But about 3/4 of our new cash flows are from referrals or new assets from existing clients,” he added. “Clients are not quite as afraid as they were. That’s very welcome.”

Northern Trust reported a 25% increase in trust and other fees. Washington Trust bumped up its wealth management revenue by 16%.

Selected Trust Institutions:
2009 Scorecard

 

Fiduciary
Assets

Fiduciary Revenue

Institution

12/31/09

Change from 12/31/08

12/31/09

Change from 12/31/08

Northern Trust (IL)

$3.9 trillion

20%

$2.2 billion

-4%

Wilmington Trust (DE)

$185 billion

10%

$288 million

96%

Bessemer Trust (NY)

$47 billion

4%

$284 million

18%

Wellington Trust (MA)

$31 billion

25%

$188 million

-4%

Glenmede Trust (PA)

$18 billion

10%

$80 million

25%

Boston Trust (MA)

$4 billion

14%

$20 million

26%

Lehman Bros. Trust (NY)

$3 billion

9%

$18 million

-29%

Haverford Trust (PA)

$3 billion

13%

$13 million

7%

Washington Trust (RI)

$2 billion

15%

$1 million

19%

Westwood Trust (TX)

$2 billion

29%

$10.3 million

-6%

Legacy Trust (MA)

$1.7 billion

38%

$8.5 million

23%

Trust Co. of Toledo (OH)

$1.7 billion

21%

$4 million

22%

Unified Trust (KY)

$1.6 billion

30%

$13.5 million

26%

Philadelphia Trust (PA)

$1.3 billion

18%

$6 million

19%

Source: Trust Performance Report, A.M. Publishing, Chicago, IL. and SEC website. Representative sample only; not a comprehensive list.

Drilling down

That’s nice for the big institutions, but most trust companies aren’t publicly traded and don’t announce their results. To get the score on smaller trust operations, we got in touch with the expert number-trackers at Trust Updates in Chicago.

First-quarter numbers are just trickling in now, but Bernard Garbo, publisher of the company’s Trust Performance Report, told me that if early indications are any guide, the rising tide is still lifting all the boats.

“Larger institutions seem to be doing fairly well, but the rest are reporting that assets are up as well,” he says.

Garbo sees the best growth potential in institutional markets like employee benefits programs and other corporate trust services. However, the biggest trend he’s noticed is that the trust companies that can squeeze the most profits out of their assets tend to be specialists.

“Institutions that tend to specialize in fewer account categories are often the most profitable,” he told me.

“That’s not to say that some full-service operations aren’t making money, but especially among the independent trust companies, it seems difficult to be all things to all clients,” he added.

Trust works when lending fails

If specialists are reaping big rewards, the reverse also seems to be true. Full-service banks where trust is only a slice of a larger service platform don’t seem to be doing so well.

Among the big integrated trust banks, Wilmington Trust lost $29 million and Marshall & Ilsley lost $140 million. Both confessed that problems in their loan portfolios dragged their results down, but it wasn’t the trust departments’ fault. In fact, both banks singled out their wealth management operations as a bright spot.

Bank analyst Richard Bove at Rochdale Securities told me this is a natural part of the business cycle.

“The trust business is all about regular fee income and incremental growth,” he says.

“Because of this, it rarely suffers when the market does poorly, and in fact can provide a buffer when the environment turns against an institution’s riskier activities.”

Wilmington has tweaked its business to take advantage of the trend. The bank saw its core trust revenue climb 11% in the first quarter and its assets under administration surge 22%, thanks in part to an aggressive new sales campaign.

“Our reputation as a superior fiduciary and service provider continues to serve us well,” Mark Graham, executive vice president of Wilmington’s wealth advisory services unit, told me, adding that new account activity is up 34% over last year.

Scott Martin, contributing editor, The Trust Advisor Blog. Steven Maimes contributed to the research.

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Who’s Charging What for Trust Services?

Trust fees are headed higher according to our pricing survey completed this week. Some firms work strictly from a rate card. Others decide what your client will pay when the business is placed on the table. Either way, it’s good to know what the “market value” of trust services.

There’s still a fair amount of mystery surrounding exactly what’s baked into each of those basis points.

“It’s never as simple as just lining up the fees,” says Mike Flinn, a Phoenix-based trust consultant at Advisory Trust Company. “Once you start drilling down into the basis points, it becomes pretty clear that different firms really do different things,” he added.

To find out where the sizzle hits the steak for various types of trust company, The Trust Advisor Blog conducted a survey below of what they’re charging.

Who’s Charging What for Trust Services

Trust Company

State

Trust account minimum

Minimum annual fee

First $1 million

Next $2 to $3 million

$3 to $5 million

Above $5 million

“"

DE

$500,000

$3,000

0.50%

0.40%

0.30%

0.25%

“"

DE

$1 million

$6,000

0.60%

*

0.45%

Neg.

“"

NH

None

$3,000

0.90%

0.55%

0.45%

0.35%

“"

IL &
DE

$5 million

$20,000

0.40%

0.40%

0.40%

0.20%

“"

GA

None

$3,000

0.60%

0.35%

0.35%

0.35%

“"

NM

None

$4,000

0.75%

0.75%

0.50%

0.35%

“"

NV

None

$1,000

0.50%

0.50%

0.50%

0.40%

“"

NV

$100

$100

1.00%

0.80%

0.70%

Neg.

“"

SD

None

$4,000

0.50%

0.50%

0.42%

0.35%

“"

DE

$1 million

$8,000

0.60%

0.40%

0.40%

0.25%

* Breakpoint is $2 million.

NOTE:Accuracy is not guaranteed. Please consult the institution directly to confirm costs. The Trust Advisor Blog realizes that this is not a comprehensive list of all firms. To make sure your institution is included or excluded in the July 2nd edition of this survey please let us know. We will be expanding coverage; please also include any other services offered such as investment management, special purpose trusts, HSAs, etc. Advisors and estate planners may reproduce this survey upon request. To contact us, click here.

Source: Websites and telephone interviews. ©2010 TheTrustAdvisor.com

The Basic Account

One thing we discovered: if you just want a no-frills account, Flinn adds, it’s probably going to cost at least $3,000 a year. “That’s really the minimum anyone can comfortably charge.”

“Maybe $2,500,” he conceded. “But at that level, it’s going to be very difficult to stay in the business.”

While $3,000 happens to be what Advisory Trust charges on the low end, it does seem to be an informal sweet spot within the trust industry. Other companies that start at that level include New Hampshire Trust and Georgia-based Reliance Trust.

There are companies that charge small accounts less (Nevada’s Summit Trust will go as low as $100 a year), but plenty start their fees at $4,000 and up. It all depends on the size of account they’re courting and what makes economic sense, Christopher Holtby, president of Wealth Advisors Trust Company, told me.

“Hitting the sweet spot is part art, part science,” he explains. “There are very specific things that every trust has to do, and everything else is extra.”

Good scale for big fish

Northern Trust doesn’t publish its fee scale, but president Dan Lindley was kind enough to give The Trust Advisor a peek.

Although the $20,000 minimum fee looks steep at first, it makes a lot more sense when you consider that Northern Trust isn’t really interested in personal directed trust accounts with less than $5 million in assets. For a client with that kind of wealth, the $20,000 translates into at most 40 basis points a year—pretty low by industry standards.

(Really big clients get institutional-strength discounts. Once a Northern Trust account grows beyond $30 million, the company will only charge 5 basis points: $500 a year per $1 million.)

The upshot is that by concentrating on high-end clients, a white-glove firm like Northern Trust can build a lot of sizzle into its steak, even though the cost per dollar of AUM is comparable to what bare-bones vendors charge.

“Northern Trust in Delaware charges a reasonable, competitive fee and in return provides comprehensive services to our directed trust clients backed by more than 120 years of experience as a fiduciary,” Lindley told me.

Other high-end trust companies argue that at this level, it’s pointless to advertise your fees because high-net-worth clients and their advisors are happy to pay for the service.

Some vendors refused to participate in the survey because they either work on an a la carte basis (Alaska Trust) or figure out what to charge once they see the trust paperwork (Commonwealth Trust). As Alaska Trust founder Douglas Blattmachr told me, it’s pointless to advertise how much a generic offering would cost when the fact is that at this level, one size fits none.

“It really does depend on what the client wants us to provide,” he says.

When asked to present a benchmark, he estimated that a relatively bare-bones Alaska Trust account might charge 50 basis points a year or an annual minimum of $3,500. That’s about where vanilla Commonwealth trusts start, Jim McMackin, who runs the company’s marketing, told me.

Splitting smaller pies

Naturally, it’s going to cost extra if the trust company also manages the underlying assets. But there are a lot of vendors out there that are happy to offload the investment responsibilities and knock a bit off their fees in return.

Companies like Wealth Advisors Trust, Advisory Trust and Santa Fe Trust, cater exclusively to investment advisors looking for a place to refer their clients who need to open a trust.

Account minimums tend to be relatively low—Wealth Advisors Trust and Santa Fe Trust can theoretically start a trust with as little as $1—but expenses can be a little higher to cover the fixed cost of administering these tiny trusts.

For example, Santa Fe Trust accepts very small accounts, but according to its published fee scale it will still charge them at least $4,000 a year. At an annual fee of 75 basis points, this suggests that a trust really needs to have more than around $533,000 in it to “earn out” that $4,000 minimum fee.

By comparison, Wealth Advisors Trust’s scale “earns out” at a slightly higher level ($800,000 in the account), which indicates that its platform is built to support a somewhat more affluent clientele. Others on our list (Advisory Trust, Reliance, Saturna, New Hampshire Trust) justify their minimums at lower levels.

Whatever happens, says Kathy Roberts, the CEO of Santa Fe Trust, small accounts shouldn’t be loss leaders.

“We don’t take a trust that isn’t going to be profitable,” she told me.  While she’ll take on a tiny trust if the grantor insists, she warns that advisors should recognize that the trust company will pass on the cost of running it and sometimes it just doesn’t make sense.

Where we go from here

Most of the people I talked to say the cost of running a trust has already gone about as low as it can go.

Mike Flinn from Advisory Trust and Douglas Blattmachr of Alaska Trust agree that the cost of fiduciary compliance and routine service probably isn’t going any lower than around $3,000 per trust any time soon, especially given the current trend toward higher regulation.

“It’s expensive to be a fiduciary,” Blattmachr acknowledged in our conversation. “So that provides a floor on what people can offer.”

But beyond that level, technology keeps improving and letting efficient trust companies bring down their overall cost proposition. Blattmachr says low-end players can use technology to better serve the mass market. Kathy Roberts of Santa Fe Trust agrees.

Either way, Christopher Holtby of Wealth Advisors Trust told me that there’s always room for enthusiastic competitors.

“Wherever fees go,” he says, “there are going to be a lot more entrants in the trust service business.”

Scott Martin, contributing editor, The Trust Advisor Blog. Steven Maimes contributed to the research and the editing.

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Do You Own an Apple iPad?

The Trust Advisor will be publishing an upcoming article on wealth management applications for the new Apple iPad device.

I have seen the device and its amazing. Forbes reported that Apple sold between 600,000 and 700,000 iPads today alone.

We would like to include any comments our readers have about their experience with the device, either good or bad and what applications they may be using.

Click this link to submit your iPad comments

Thank you — Jerry Cooper, Sr. Editor, the Trust Advisor

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AccuTrust Gold Rated Top Software for Trust Companies

Advisors expanding into the trust arena need look no further than AccuTech’s “AccuTrust Gold” Trust Accounting System.  It delivers the biggest bang for the buck.

Five years ago I joined a technology web demo, presented to one of my clients, the newly chartered Summit Trust Company of Nevada.  The demo was presented by Ray Unger, President of AccuTech Systems based in Muncie, Indiana.

This was not the first time the president of the technology company hosted a web demo.  But it did leave a lasting impression on Summit execs.  They were sold on the slick features of the AccuTrust Gold system within the first five minutes.

Unger’s 2004 demo moved quickly and seamlessly from one screen to another — from trading to reconciliation to reporting to exporting.  The impressive tech speech left my clients wide eyed.

Here we are, five years later, and my client Summit Trust and Ray Unger have built a strong relationship together.  Since then AccuTrust Gold has gone through many revisions and updates but their relationship with Summit remains strong.

Given that what I was doing five years ago is remarkably similar to what I’m doing today, I worked with my staff to evaluate every one of the trust accounting systems in the industry.  I wanted to challenge Ray Unger’s Gold product to ensure my clients would be getting technology produced by the best and brightest minds in the country.

To this day, I am convinced that the decision my clients made five years ago is the decision that all trust companies should make today when it comes to selecting the best trust accounting software.

No, this is not a paid commercial for AccuTech systems.  In my opinion, based on what the software does and how it does it, simply gives the user and the trust company it supports the best internet-based accounting system available today.  But many of you may prefer to evaluate and decide for yourself.

So The Trust Advisor this week has focused on the top seven trust accounting system providers, and provided you with a brief outline of the major capabilities of each.  That way, you can judge for yourself which system is best for you.

Les Revzon, an officer of Summit Trust, says that Summit Trust considered many other options during the five years that it has hosted the Gold system.  While so many institutions go off software because of poor service or lack of performance, Revzon says “we never had any reason to change”.

The chart below entitled trust accounting systems, describes the major features of the systems available.  Of major importance these days are two features which we cover in our discussion.

Trust Accounting Systems

System

Outsource
Available

STP
Trading

Portfolio
Performance

Proposal
Generator

Built
in CRM

ASP

AccuTech    AccuTrust

Yes

Yes

Yes

Yes

Yes

Both

HWAI TrustNet

No

No

Yes

No

No

In-house

Innovest  InnoTrust

No

Yes

Yes

No

Limited

ASP

Metavante  TrustDesk

Yes

Yes

Yes

No

Limited

ASP

Northern Trust  Trust/Rite

No

Yes

Yes

No

No

Both

SEI
Trust 3000

Yes

Yes

Yes

Limited

No

ASP

SunGard Charlotte

No

Yes

Yes

Limited

Limited

ASP

Source: Celent, vender contacts

First whether or not the trust accounting system hosts STP Trading which is an acronym for straight through processing.  This is a feature that permits the trust accounting system to enter a trade order and show the trade in the trust accounting system the next morning.  If one trades through the system module, the trades show up in real time, since most systems are based on where the software data center is located.

In the event that straight through processing is not available, then a method called “shadow processing” allows the trade to be booked from the custodian, which then posts the trade directly into the trust accounting system that evening. The trades thus show up the next morning on line.

Either way the category known at STP trading is an important feature to consider when selecting trust software.

A report released this week by Gartner titled US Trust Accounting Applications by David Schehr, suggests that what technology systems trust companies needed five or ten years ago has changed.

The report goes on to say that trust accounting systems have been built to meet client needs and organizational requirements.  Given that there’s little synergy between the systems, Schehr refers to this as “siloed” .  Which may be an accurate description of many different systems being created, but none of them seem to work together.

In addition, the report states that outsourcing is in high demand in the trust industry these days due to cost-saving measures and cutbacks caused by the economic slump.  Outsourcing occurs when providers host the trust accounting system on their system while third party servicing agents do the inputting and outputting on behalf of the client.

In addition, clients now prefer vendors who provide application service providers or ASP based systems as referred to in the chart. This permits the carrying of custody of data to be done offsite to SAS 70 compliant locations, rather than the firm’s back offices.

Here are the seven firms which host software solutions:

ACCUTRUST

AccuTrust Gold is available for community based, independent trust companies, law firms and non‑profit and government agencies.  AccuTech has over 300 clients on its systems and 90 percent of them are banks.

AccuTech claims that their Gold systems is the fastest growing trust accounting system in the industry.  It is available either on a hosted basis where it operates ASP, or on an in‑house base where it works in your own office.  There are also providers that host AccuTech on a full outsourced arrangement basis, which permits everything to take place including the hosting of the software, the printing of the statements and the coordination with the custodian.

AccuTrust Gold’s advantages include its intuitive ease of operation.  In addition to this, AccuTech’s ASP version hosts common trust funds and permits those trust funds to be reconciled on a daily basis which most of its peers cannot handle.

AccuTrust Gold has interfaces with Schwab, Fidelity, TD and Pershing.

TRUSTNET

TrustNet is HWA International’s product that runs on stand-alone PCs or on PC-based networks. It is not available as an ASP solution. A menu-based system, TrustNet utilizes relational databases. TrustNet has handled up to 210 users, 40,000 accounts, and US$14 billion in assets on a single system.

TrustNet is entirely code-based so that operations people can either enter the transaction code or click on the code itself on the appropriate screen. There are also pull-down menus showing both the code and the activity, plus an online manual with codes and activity descriptions.

Furthermore, the current activity code screens are always displayed so operators will always know where they are in the system. Variations of TrustNet have existed for over 20 years, and clients are very attached to this method of processing.

TrustNet is built to be highly customized. In fact, most clients request some level of customization based on their particular lines of business. The system is based on the fact that everything is tied to either an account or an asset, and transactions are simply the interaction between the two.

INNOVEST

Innovest’s InnoTrust system is built exclusively on newer technologies. Innovest, which began selling InnoTrust in 2001, is a privately owned firm with approximately 25 clients on its trust system. Seventy percent of InnoTrust’s clients have under $1 billion in assets, though some substantial relationships do exist.

The largest of these may soon be Schwab Institutional Services, where InnoTrust has been added as the point systems trust accounting solution to the SIS RIA platform. Other substantial client groups consist of not-for-profits and startups.

InnoTrust currently hosts over $110 billion in assets and 100,000 accounts on the system. InnoTrust reports its largest customer is running 120,000 transactions per day on the system. The system is both multi-currency and multi-custodian based.  Interfaces are easy to build utilizing the .NET technology.  All data is real time.  Existing interfaces come with a variety of custodians, FINCEN and OFAC, SWIFT, FIX, Investment Scorecard, Green Hill, and DTC.  Pricing data comes from Interactive Data (IDC). Multiple tax interfaces, including the IRS and FastTax, are available.

METAVANTE

Metavante’s trust system offering is TrustDesk, a highly capable system which has recently undergone extensive updating. Metavante Technologies Inc. was spun off from Marshall & Ilsley Corp. (M&I) into a separate corporation in November 2007. Metavante has 5,500 employees and 8,250 clients located in all 50 states and 32 countries. In addition to trust systems, Metavante also offers a variety of payment and core banking solutions.

Metavante has invested almost US$2 billion in upgrading its products in the last five years. A share of that reinvestment has been spent on the updated TrustDesk product. TrustDesk, available as either an ASP or fully outsourced solution, runs $1.2 trillion in assets in 900,000 accounts for 200 clients, with approximately one-fifth of the clients running in the full operations outsource mode. When clients run in outsource mode, they are utilizing TrustDesk, with the assets being custodied and securities operations being performed by M&I Trust.

TrustDesk provides operations, account administration, and investment management support. Tools include InvestDesk for portfolio management, ReturnTrack for performance reporting, and RDMS for retirement systems planning and distribution. Trust Exchange provides extended capability through over 100 third party providers such as Petrodata (PDS) for oil, gas, and real estate management.

TrustDesk is aimed at trust organizations from US$1 billion to $50 billion in client assets with 1,000 to 3,000 client accounts. The largest TrustDesk installation outside M&I Trust has handled 40,000 accounts. A large number of new accounts are coming from de novo organizations and non-traditional firms (such as family offices) where the account management capabilities are valued. Conversions to TrustDesk take six to eight months for the typical trust organization, with up to 18 months for the very biggest clients.

TrustDesk offers real time access for trust operations via a mainframe system combined with a Windows and browser-based programs. “Metavante Portfolio Online (MPO),” released in late 2007, represents the latest iteration of TrustWeb and Admin Web, the web access tools of TrustDesk, and features enhanced web-enabled client reporting, presentation, and data access tools. MPO can also serve as a traveling administrators’ client access system.

NORTHERN TRUST

Northern Trust is one of the pre-eminent wealth managers in the US. It handles asset management and custody for individuals and organizations. Northern Trust has over US$4 trillion in assets under custody and $765 billion in assets under management.

Northern Trust partners with a financial technology firm, Fi-Tek (maker of the Hedge-Tek accounting system for partnerships and family office used by many large financial organizations) to continuously enhance and develop the Trust/Rite and  Trust/Portal systems. Technically, the systems are owned by Fi-Tek and leased back to Northern Trust on an exclusive basis. Northern Trust is responsible for sales, clients, assets, and custody. Because Fi-Tek is behind the scenes as far as most users are concerned, it is still more common in the industry to refer to this as Northern Trust’s trust systems solution.

Trust/Portal is aimed at organizations with US$2 billion to $15 billion in client assets with 4,000 to 6,000 accounts. The largest Trust/Rite installation currently has approximately 13,000 accounts. These are larger organizations than Trust/Rite was originally targeting, and the difference reflects the inclusion of electronic trading features. Organizations smaller than $250 million in assets are advised to consider alternative trust system offerings more appropriate for their size. Fees for the Trust/Rite and Trust/Portal systems are based on annual license fees, not per-account fees.

Northern Trust is in the process of transitioning its Trust/Rite system to a fuller offering known as Trust/Portal. Trust/Portal is an integrated solution that combines trust accounting, investment management, reporting, and account review into a single system.

Trust/Portal is available as both an in-house solution and a hosted solution. Trust/Rite was previously only available as an in-house solution. The first hosted client went live in October 2007. The hosted solution, which is SAS 70 compliant, is backed up by extensive redundancies and is actually hosted by three separate firms.

Conversions to Trust/Portal from Trust/Rite can be accomplished in a short time (one to two weeks) as long as the IT support is available and there is sufficient bandwidth for the new system. Conversions from other trust systems are planned over a six-month cycle.

When a user first signs on to Trust/Portal, he comes to a customizable and configurable home page designed for the individual user, whether he is an administrator, investment officer, or operations person. This dashboard contains alerts, news, and securities prices. Access is based on predefined entitlements dependent on roles, work groups, or specific individuals. Account types are also customized, and drop-down menus are set by the user.

SEI

SEI is one of the pioneers of the trust automation business. SEI provides investment processing solutions including investment management, securities trading, global investment processing, investment accounting, and mutual and pooled fund accounting. SEI is proud of the tenure of its clients, with over 60% of customers having remained clients for more than 10 years. SEI currently serves 127 bank and trust institutions, including eight of the 15 largest North American banks.

SEI also is a global leader in asset management. SEI currently has $420 billion of assets under administration, over $200 billion of which are under active management.

Investment products provided to the wealth management industry include hedge funds, mutual funds, separately managed accounts, and wrap products.

SEI supports two distinct ASP trust business models.  SEI’s “application services” solution (39 clients, primarily large institutions) is for clients that wish to outsource software and processing services but maintain their own back office. The “business services” solution (88 relationships) includes software, processing, and a completely outsourced back office. SEI sees the services provided as the core of the relationship with their customer, with technology being the enabler of those services.

Currently, SEI’s Trust 3000 is both the trust accounting system and the gateway device for trust organizations to utilize SEI’s investments. Like the other large providers, SEI is developing its next-generation product, Global Wealth Services (GWS), to be facilitated on a new Global Wealth Platform (GWP).

SUNGARD CHARLOTTE

Charlotte is offered only as a North American ASP solution hosted at SunGard’s data centers. Charlotte provides a lot of sophisticated tools for the smaller organization. Over 500 clients are running Charlotte, with another 400 using it solely for custody services.

Seventy percent of Charlotte customers are banks, with the others being private trust companies and not-for-profit organizations. Capabilities of the Charlotte system include bundled custody, electronic process routing, and electronic STP trading. Access to over 650 product providers is through STN, and mutual funds are processed through a joint STN-Fidelity platform. Positions and cash balances on Charlotte are real time, though the transaction processing is updated during the nightly processing run.

In addition to trading, Charlotte processes settlements, corporate actions, fee calculations, and real property management. Charlotte can support over 200 concurrent users and has been tested up to 21,000 accounts and 50,000 daily transactions. All asset classes, including common trust funds, commodities, hedge funds, private equity, and real estate are supported on the Charlotte system. Also supported are open architecture product solutions such as SMAs, wrap products, and overlay management.

Charlotte maintains over 40 interfaces with AML and KYC firms, investment advisory firms, custody providers, investment management systems, proxy services, performance measurement tools, and tax processing. Ad hoc and standardized reporting is supported throughout the system by a proprietary report writing tool, Automated File Search (AFS). All reports can be exported to Excel or saved as a PDF.

As a hosted solution, SunGard is responsible for SAS 70 data centers that provide redundancy, disaster recovery, and business continuity. Charlotte’s front end is web based, while other Windows-based technologies are used for the back office functionalities.

Jerry Cooper, senior editor, The Trust Advisor Blog. Steve Maimes contributed to the reporting.

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Advisor Managed Common Trust Fund Accounts Disappear as Fiduciaries Fear Risk

Trust Advisor Survey: Surge in ERISA lawsuits, 2008 Advisor Performance Prompts Trustees to Turn Down New CTF Business; Regardless of Risk Compelling Benefits Remain

Exclusive Report

Common trust funds aren’t so common anymore. Wall Street’s on‐again off‐again love affair with common fund pooling arrangements appears to be on the rocks (at least for the time being), according to research conducted by The Trust Advisor Blog since the beginning of the year.

Chicago‐based Northern Trust, known to be a CTF platform provider of third‐party hosting arrangements for RIAs, reported “they no longer offer their platform for managers,” said Anna Jamroz of Northern Trust’s Global Fund Services group. Several other major banks have also ended the practice of permitting third‐party investment advisors to direct the portfolios held in common trust fund accounts.

Fund chart 11-09.jpgThese arrangements permit the CTF’s to re‐create mutual fund portfolios. Typically, this helps investors by lowering operating costs. Common fund accounts don’t require the expensive operating costs of a mutual fund such as printing, compliance, call centers, etc. All of this translates into lower expense ratios which benefit investors. Both Morningstar and Lipper maintain databases of over 1,000 funds for the purpose of tracking performance. Most of these CTF’s are hosted by banks or trust companies that also serve as investment advisor to the fund.

The history of common trust funds, or CTF’s, dates back to the Jules Verne era and they are almost as old as Wall Street itself. In simple terms, these arrangements permit the comingling or pooling of investors’ money into one account (known as a common fund) for the purpose of creating a single investment.

In other words, they are much like a mutual fund. However, CTF’s are not required to be registered with the Securities and Exchange Commission and they are not considered to be a security under state and federal securities laws. They are regulated under OCC Regulation 9 (12 CFR 9.18) and are supervised by state or federal bank regulators.

Just 16 months ago, collective funds were the darlings of Wall Street. They were featured in a July 24 article in The Wall Street Journal, ‘Collective Funds’ Gain Traction in 401(k)”. The WSJ reported “collective funds pool investors’ assets and invest in stocks, bonds and other securities. The chief difference: Collective funds are typically available only in retirement plans. Because they aren’t sold directly to the general public, they generally aren’t regulated by the Securities and Exchange Commission.”  The story added, “Collective funds tend to be substantially cheaper than mutual funds, largely because they don’t have to comply with SEC regulations or market to retail customers. That’s driving 401(k) plans to embrace these products, which are offered by big fund providers like Fidelity Investments, Vanguard Group and Charles Schwab Corp.”

Risky Third Party Arrangements

In a typical CTF setup, there is a trust and a trustee. The investors are called participants which are similar to shareholders. But because of the very nature of the arrangement as a trust, the trustee maintains full fiduciary responsibility. This includes responsibility for the profit or loss of the fund. The trustee cannot unload, delegate or bifurcate investment responsibility to a third party investment advisor without liability. In other words, the trustee is liable and responsible for the investment decisions of the advisor. If the common trust fund loses money, the trustee may be on the hook to make the investor whole in the event of a claim against the fund for a recovery.

All of this makes trustees very nervous when it comes to serving as trustee of a CTF managed by an investment advisor whose track record may have sustained losses. Since most advisors sustained double‐digit losses last year, it’s easy to see why trustees are scared.

In recent years, trustees have prided themselves on opting into roles that expressly limit their liability. These include directed trusts which permit the trustee to bear no responsibility for investment decisions as long as a directed trust is properly constructed and administered.

The Next Bull Market Scenario

A serious market recovery, renewed investor confidence and a boost in retirement wealth may spark another round of CTF mania in the coming years. If it does, there are mutual benefits for both the investor and the provider.

For the investor: he gains the ability to participate in fractional shares of managed accounts normally reserved for ultra‐high net worth investors who are prepared to put in $3 million to $4 million. With a common trust fund, an investor with as little as $100,000 or $200,000 can buy a share of a managed account and participate in the strategy and the gains (or losses) of a best‐of‐breed advisor.

Models that Work Now

According to reports filed with the Securities and Exchange Commission, Westwood Trust‐owner Westwood Holdings Group (WHG) of Dallas, TX hosts multiple common trust fund accounts. In this case, Westwood is also an investment advisor and also owns a trust company. This all‐in‐one arrangement does not put the responsibility of third‐party risk on its shoulders since the parent/owner is familiar with the strategy of the advisor and owns the trust company.

In a situation where the investment advisor owns a bank or trust company, CTF’s can make a lot of sense. Since there is no outsourcing of risk, the advisor feels comfortable about its strategy and therefore is willing to accept the additional responsibility associated with maintaining the CTF account.

WestIn another scenario, Davidson Trust of Montana is a combined trust company and investment advisory firm which offers its customer CTF accounts of pre‐approved and selected portfolios. I spoke to Davidson Trust Vice President Dennis West, who told me that their CTF accounts are popular with their investors. The firm has six different portfolios to choose from. Although the loads are somewhat heavy for smaller accounts of $1 million or less, the fees become lower when you leave Davidson more funds to work with. For more information, you can reach Dennis West at 1‐888‐389‐8001.

As more investment advisory firms begin to integrate trust operations, it makes more sense to also host common trust funds for these purposes. Given the compelling benefits these arrangements can yield investor savings and an ability to get into a fund with a best‐of‐breed strategy for a lower entry charge.

Jerry Cooper, senior editor, The Trust Advisor Blog. Steven Maimes contributed to the research.

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