Posts Tagged Summit Trust

11 Top Trust Firms Make the Winners’ List for Advisor Friendliness in Our New Special Report

Teamwork is key for a whole generation of trust officers who have little motive and less opportunity to cut the advisor out of the game. Unlike football, everybody wins.

After decades of financial advisors and trust companies fighting over client loyalty, a few members of each of faction are realizing that it’s more profitable to work together.

That’s what we found out when we surveyed the industry and learned that the trust companies that actively court long-term relationships with financial advisors are winning big accounts — without stealing them from the advisors themselves.

The most advisor-friendly of all made it into our latest special report. (Download it here.)

They’re an eclectic bunch of organizations, ranging from white-glove institutions to high-tech entrepreneurial upstarts. Pretty much all they have in common is their independence and their eagerness to prove that they’re not a threat to your business.

They don’t have in-house wealth managers hungry for commissions or management fees, so the motive to ingratiate themselves into the lives of your best clients and squeeze you out just isn’t there.

They don’t have proprietary investment products to push into trust portfolios. And they don’t even mind if your preferred custodian hangs onto the money.

Get inside the list

Operationally, the most advisor-friendly trust companies out there emphasize flexibility and service.

Whether they’ve been around for a few years or close to a century, every single one is willing to work with any custodian you care to name: TD Ameritrade, Pershing, Schwab, Fidelity.

Between them, just about all the major accounting platforms are on the table, so if you want plug-and-play integration with Schwab, SunGard or anything else, you’re probably going to find it somewhere on the list.

And big surprise: all of the top trust jurisdictions are well represented.

Advisors have been flocking to trust companies that operate in Alaska, Nevada, South Dakota and Delaware — not to mention New Mexico — in order to get their clients access to the most flexible trust statutes and best tax treatment in the country.

Dynastic trusts, which run for centuries or even forever, are a popular offering. So are asset protection trusts, unitrusts and other specialized vehicles.

On the service side, most have the in-house expertise in place to promise extremely fast turnaround. A trust that could take weeks to set up elsewhere can be up and running in under a day here.

Not willing to hog the ball

The very idea of an “advisor-friendly” trust company might come as a shock to the 85% of advisors worried about losing the assets their clients move move into trust.

For too long, that account “migration” was a painful fact of life for advisors who wanted the best for their clients.

Wealthy clients quite rightly demanded the ability to incorporate trusts into their financial plan to protect their property from taxes, nuisance lawsuits and ultimately mortality itself.

But when advisors located a conventional trust company to serve as corporate trustee, it generally meant handing over about $1 million in assets — roughly half the typical high-net-worth investor’s net worth — as well as the associated management fees.

The clients were happy. The trust company was overjoyed to get the business and active management rights over the portfolio. And the advisor suffered.

Needless to say, a lot of advisors were less than eager to recommend that their best clients take their assets elsewhere, and so the adoption of trusts lagged.

As a result, according to Fidelity, a full 40% of high-net-worth households have yet to set up trust arrangements, even if it’s in their financial interest to do so.

A shot at a shared win

The trust companies on our list saw that natural resistance as an opportunity to offer advisors a better deal and capture that elusive 40% of the market.

Every single one of them supports an arrangement known as directed trust, in which the client assigns the right to manage the assets to an advisor — usually the one he or she is already working with.

The trust company does what it does best: run the trust.

All the bookkeeping, reporting and fiduciary responsibilities remain with the trust company, which earns a nominal fee for the service. If there’s a problem, it’s up to the trust company to deal with.

From the advisor’s point of view, nothing changes. The assets remain on the book of business and keep generating the same fees. With few exceptions, the trust company has no legal right or duty to interfere in the investment choices.

The client is happy to have an advisor looking out for his or her ultimate best interests. The advisor-friendly trust company gets new trust accounts to run. And the advisor doesn’t lose.

Scott Martin, senior editor, The Trust Advisor. Steven Maimes assisted with the research.

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Deportation Trusts Become Hot Commodity with Rich Undocumented Immigrants

As the quest to deport illegal aliens looms, wealthy immigrants with questionable status wait and worry about their dependents’ financial well-being. Some immigration attorneys and estate planners have engineered a cottage business creating trusts that protect assets in the event they are deported. But trust firms are cautious.

Practically speaking, the country’s 11 million undocumented immigrants have always been in a precarious legal position. But with federal and state authorities cracking down, the threat of sudden detainment or deportation is more real than ever.

In the face of that threat, wealthy foreign nationals are reaching out to estate planners to insulate their families and shield their property.

A simple power of attorney will do the trick in some situations, but others may require a full-fledged trust. That’s where things can get complicated, says Chuck Sharpe, a Dallas estate planner and co-founder of Wealth Advisors Trust.

To open a trust or bank account, a resident alien needs to register with the IRS to get an international taxpayer identification number (ITIN).

While many undocumented immigrants studiously avoid any contact with the federal government, plenty — 3.8 million of them — have ITINs and are paying taxes.

If members of this group can scrape up enough proof of identity to satisfy the trust company and if nothing in their background raises a red flag, the process of creating a trust can be relatively simple, Sharpe says.

“I don’t know of any requirements requiring you to be a U.S. citizen — or a citizen of a particular state, for that matter — to set up a trust,” he explains.

“The only special issue on that front is that you use the ITIN number in place of a Social Security number,” he adds.

Meet the deportation trust

The arrangements that estate planners are coming up with — call them “deportation trusts” if you like — need to work like a conventional asset protection trust, while building in a lot of the features of a will or estate plan.

Once the trust is in place, it works like a conventional asset protection trust. The settlor can use the assets as long as he or she is in the United States, and if a deportation order is ever served, the asset protection kicks in to make it harder for the authorities to freeze or confiscate wealth granted to the trust.

Meanwhile, the “estate plan” side provides instructions for winding down life in the United States in an orderly fashion: appointing guardians for children left behind, liquidating non-trust assets and paying debts.

“The one thing you probably want is to make sure you’re creating the trust in a jurisdiction that allows for self-settled trusts,” Sharpe says.

In the Southwest, that means your options boil down to the domestic asset protection states: Nevada or South Dakota as a first choice, followed by Utah or Colorado, whose statutes either make a lot of exceptions or are too vaguely worded for many lawyers’ comfort.

Since neither Arizona nor California — hotbeds of anti-immigration rhetoric — support self-settled trusts, wealthy aliens in these states would probably be better served by situating their assets elsewhere.

Pinning down the details

Naturally, the normal asset protection statute of limitations is in force. A Nevada deportation trust, for example, would need to hold the assets for at least two years before providing any benefit.

Because the deportation process rarely gives people longer than one year to wind down their U.S. affairs, it’s going to be too late to get the trust process moving if someone is already on Immigration’s radar.

This makes advance planning critical. And since the people with the assets to take advantage of these arrangements tend to also have top-notch advice, many started laying the groundwork back in 2006 when Arizona first got tough on undocumented nationals within its borders.

“Anybody thinking of doing it probably has some wealth,” Sharpe says. “And with that kind of wealth, they were probably already thinking of broader estate planning needs.”

In those cases, amending the existing paperwork to cover the possibility of forcible ejection from the country — and add asset protection, where needed — may be enough, estate planners say.

At that point, the real questions revolve around beneficiary and trustee choice and the tax ramifications of any grant or gift of property. Gift tax considerations, for example, may apply whether the beneficiaries are foreign nationals or U.S. citizens.

As for fees, Sharpe says that a deportation trust should be roughly as expensive to administer as a more traditional asset protection trust. Added costs may arise if there are a lot of foreign beneficiaries or other research-intensive details complicate the situation.

No ITIN, no trust?

But if no taxpayer ID or tax record exists, even routine trust company due diligence could raise a red flag and make an already precarious situation worse.

“If you are in this position and use a third-party trustee, you are definitely opening yourself up to additional government scrutiny,” Sharpe says.

ITIN or no ITIN, some trust companies may want to see more documentation than these people can provide.

“It’s a mixed bag” for those who can’t come up with the paperwork, says Les Revzon, who handles due diligence for Nevada’s Summit Trust. At a minimum, he says, trust companies want to see a valid driver’s license or government ID, plus a credit card and a utility bill as proof of address.

For truly undocumented immigrants, granting power of attorney to a U.S. citizen and designating a temporary guardian for any children should go a long way toward ensuring that a sudden shift in the enforcement environment doesn’t wreck their lives completely.

Stipulations in the power of attorney can act like a “living will,” spelling out exactly what should be done with assets left behind in the event that the signer is detained or deported.

Without granting clear authority, it can be tough to sell cars, real estate or businesses in order to send the cash back or free it up for family members who remain here.

Scott Martin, contributing editor, The Trust Advisor Blog. Steven Maimes contributed to the research and reporting.

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AccuTrust Gold Rated Top Software for Trust Companies

Advisors expanding into the trust arena need look no further than AccuTech’s “AccuTrust Gold” Trust Accounting System.  It delivers the biggest bang for the buck.

Five years ago I joined a technology web demo, presented to one of my clients, the newly chartered Summit Trust Company of Nevada.  The demo was presented by Ray Unger, President of AccuTech Systems based in Muncie, Indiana.

This was not the first time the president of the technology company hosted a web demo.  But it did leave a lasting impression on Summit execs.  They were sold on the slick features of the AccuTrust Gold system within the first five minutes.

Unger’s 2004 demo moved quickly and seamlessly from one screen to another — from trading to reconciliation to reporting to exporting.  The impressive tech speech left my clients wide eyed.

Here we are, five years later, and my client Summit Trust and Ray Unger have built a strong relationship together.  Since then AccuTrust Gold has gone through many revisions and updates but their relationship with Summit remains strong.

Given that what I was doing five years ago is remarkably similar to what I’m doing today, I worked with my staff to evaluate every one of the trust accounting systems in the industry.  I wanted to challenge Ray Unger’s Gold product to ensure my clients would be getting technology produced by the best and brightest minds in the country.

To this day, I am convinced that the decision my clients made five years ago is the decision that all trust companies should make today when it comes to selecting the best trust accounting software.

No, this is not a paid commercial for AccuTech systems.  In my opinion, based on what the software does and how it does it, simply gives the user and the trust company it supports the best internet-based accounting system available today.  But many of you may prefer to evaluate and decide for yourself.

So The Trust Advisor this week has focused on the top seven trust accounting system providers, and provided you with a brief outline of the major capabilities of each.  That way, you can judge for yourself which system is best for you.

Les Revzon, an officer of Summit Trust, says that Summit Trust considered many other options during the five years that it has hosted the Gold system.  While so many institutions go off software because of poor service or lack of performance, Revzon says “we never had any reason to change”.

The chart below entitled trust accounting systems, describes the major features of the systems available.  Of major importance these days are two features which we cover in our discussion.

Trust Accounting Systems

System

Outsource
Available

STP
Trading

Portfolio
Performance

Proposal
Generator

Built
in CRM

ASP

AccuTech    AccuTrust

Yes

Yes

Yes

Yes

Yes

Both

HWAI TrustNet

No

No

Yes

No

No

In-house

Innovest  InnoTrust

No

Yes

Yes

No

Limited

ASP

Metavante  TrustDesk

Yes

Yes

Yes

No

Limited

ASP

Northern Trust  Trust/Rite

No

Yes

Yes

No

No

Both

SEI
Trust 3000

Yes

Yes

Yes

Limited

No

ASP

SunGard Charlotte

No

Yes

Yes

Limited

Limited

ASP

Source: Celent, vender contacts

First whether or not the trust accounting system hosts STP Trading which is an acronym for straight through processing.  This is a feature that permits the trust accounting system to enter a trade order and show the trade in the trust accounting system the next morning.  If one trades through the system module, the trades show up in real time, since most systems are based on where the software data center is located.

In the event that straight through processing is not available, then a method called “shadow processing” allows the trade to be booked from the custodian, which then posts the trade directly into the trust accounting system that evening. The trades thus show up the next morning on line.

Either way the category known at STP trading is an important feature to consider when selecting trust software.

A report released this week by Gartner titled US Trust Accounting Applications by David Schehr, suggests that what technology systems trust companies needed five or ten years ago has changed.

The report goes on to say that trust accounting systems have been built to meet client needs and organizational requirements.  Given that there’s little synergy between the systems, Schehr refers to this as “siloed” .  Which may be an accurate description of many different systems being created, but none of them seem to work together.

In addition, the report states that outsourcing is in high demand in the trust industry these days due to cost-saving measures and cutbacks caused by the economic slump.  Outsourcing occurs when providers host the trust accounting system on their system while third party servicing agents do the inputting and outputting on behalf of the client.

In addition, clients now prefer vendors who provide application service providers or ASP based systems as referred to in the chart. This permits the carrying of custody of data to be done offsite to SAS 70 compliant locations, rather than the firm’s back offices.

Here are the seven firms which host software solutions:

ACCUTRUST

AccuTrust Gold is available for community based, independent trust companies, law firms and non‑profit and government agencies.  AccuTech has over 300 clients on its systems and 90 percent of them are banks.

AccuTech claims that their Gold systems is the fastest growing trust accounting system in the industry.  It is available either on a hosted basis where it operates ASP, or on an in‑house base where it works in your own office.  There are also providers that host AccuTech on a full outsourced arrangement basis, which permits everything to take place including the hosting of the software, the printing of the statements and the coordination with the custodian.

AccuTrust Gold’s advantages include its intuitive ease of operation.  In addition to this, AccuTech’s ASP version hosts common trust funds and permits those trust funds to be reconciled on a daily basis which most of its peers cannot handle.

AccuTrust Gold has interfaces with Schwab, Fidelity, TD and Pershing.

TRUSTNET

TrustNet is HWA International’s product that runs on stand-alone PCs or on PC-based networks. It is not available as an ASP solution. A menu-based system, TrustNet utilizes relational databases. TrustNet has handled up to 210 users, 40,000 accounts, and US$14 billion in assets on a single system.

TrustNet is entirely code-based so that operations people can either enter the transaction code or click on the code itself on the appropriate screen. There are also pull-down menus showing both the code and the activity, plus an online manual with codes and activity descriptions.

Furthermore, the current activity code screens are always displayed so operators will always know where they are in the system. Variations of TrustNet have existed for over 20 years, and clients are very attached to this method of processing.

TrustNet is built to be highly customized. In fact, most clients request some level of customization based on their particular lines of business. The system is based on the fact that everything is tied to either an account or an asset, and transactions are simply the interaction between the two.

INNOVEST

Innovest’s InnoTrust system is built exclusively on newer technologies. Innovest, which began selling InnoTrust in 2001, is a privately owned firm with approximately 25 clients on its trust system. Seventy percent of InnoTrust’s clients have under $1 billion in assets, though some substantial relationships do exist.

The largest of these may soon be Schwab Institutional Services, where InnoTrust has been added as the point systems trust accounting solution to the SIS RIA platform. Other substantial client groups consist of not-for-profits and startups.

InnoTrust currently hosts over $110 billion in assets and 100,000 accounts on the system. InnoTrust reports its largest customer is running 120,000 transactions per day on the system. The system is both multi-currency and multi-custodian based.  Interfaces are easy to build utilizing the .NET technology.  All data is real time.  Existing interfaces come with a variety of custodians, FINCEN and OFAC, SWIFT, FIX, Investment Scorecard, Green Hill, and DTC.  Pricing data comes from Interactive Data (IDC). Multiple tax interfaces, including the IRS and FastTax, are available.

METAVANTE

Metavante’s trust system offering is TrustDesk, a highly capable system which has recently undergone extensive updating. Metavante Technologies Inc. was spun off from Marshall & Ilsley Corp. (M&I) into a separate corporation in November 2007. Metavante has 5,500 employees and 8,250 clients located in all 50 states and 32 countries. In addition to trust systems, Metavante also offers a variety of payment and core banking solutions.

Metavante has invested almost US$2 billion in upgrading its products in the last five years. A share of that reinvestment has been spent on the updated TrustDesk product. TrustDesk, available as either an ASP or fully outsourced solution, runs $1.2 trillion in assets in 900,000 accounts for 200 clients, with approximately one-fifth of the clients running in the full operations outsource mode. When clients run in outsource mode, they are utilizing TrustDesk, with the assets being custodied and securities operations being performed by M&I Trust.

TrustDesk provides operations, account administration, and investment management support. Tools include InvestDesk for portfolio management, ReturnTrack for performance reporting, and RDMS for retirement systems planning and distribution. Trust Exchange provides extended capability through over 100 third party providers such as Petrodata (PDS) for oil, gas, and real estate management.

TrustDesk is aimed at trust organizations from US$1 billion to $50 billion in client assets with 1,000 to 3,000 client accounts. The largest TrustDesk installation outside M&I Trust has handled 40,000 accounts. A large number of new accounts are coming from de novo organizations and non-traditional firms (such as family offices) where the account management capabilities are valued. Conversions to TrustDesk take six to eight months for the typical trust organization, with up to 18 months for the very biggest clients.

TrustDesk offers real time access for trust operations via a mainframe system combined with a Windows and browser-based programs. “Metavante Portfolio Online (MPO),” released in late 2007, represents the latest iteration of TrustWeb and Admin Web, the web access tools of TrustDesk, and features enhanced web-enabled client reporting, presentation, and data access tools. MPO can also serve as a traveling administrators’ client access system.

NORTHERN TRUST

Northern Trust is one of the pre-eminent wealth managers in the US. It handles asset management and custody for individuals and organizations. Northern Trust has over US$4 trillion in assets under custody and $765 billion in assets under management.

Northern Trust partners with a financial technology firm, Fi-Tek (maker of the Hedge-Tek accounting system for partnerships and family office used by many large financial organizations) to continuously enhance and develop the Trust/Rite and  Trust/Portal systems. Technically, the systems are owned by Fi-Tek and leased back to Northern Trust on an exclusive basis. Northern Trust is responsible for sales, clients, assets, and custody. Because Fi-Tek is behind the scenes as far as most users are concerned, it is still more common in the industry to refer to this as Northern Trust’s trust systems solution.

Trust/Portal is aimed at organizations with US$2 billion to $15 billion in client assets with 4,000 to 6,000 accounts. The largest Trust/Rite installation currently has approximately 13,000 accounts. These are larger organizations than Trust/Rite was originally targeting, and the difference reflects the inclusion of electronic trading features. Organizations smaller than $250 million in assets are advised to consider alternative trust system offerings more appropriate for their size. Fees for the Trust/Rite and Trust/Portal systems are based on annual license fees, not per-account fees.

Northern Trust is in the process of transitioning its Trust/Rite system to a fuller offering known as Trust/Portal. Trust/Portal is an integrated solution that combines trust accounting, investment management, reporting, and account review into a single system.

Trust/Portal is available as both an in-house solution and a hosted solution. Trust/Rite was previously only available as an in-house solution. The first hosted client went live in October 2007. The hosted solution, which is SAS 70 compliant, is backed up by extensive redundancies and is actually hosted by three separate firms.

Conversions to Trust/Portal from Trust/Rite can be accomplished in a short time (one to two weeks) as long as the IT support is available and there is sufficient bandwidth for the new system. Conversions from other trust systems are planned over a six-month cycle.

When a user first signs on to Trust/Portal, he comes to a customizable and configurable home page designed for the individual user, whether he is an administrator, investment officer, or operations person. This dashboard contains alerts, news, and securities prices. Access is based on predefined entitlements dependent on roles, work groups, or specific individuals. Account types are also customized, and drop-down menus are set by the user.

SEI

SEI is one of the pioneers of the trust automation business. SEI provides investment processing solutions including investment management, securities trading, global investment processing, investment accounting, and mutual and pooled fund accounting. SEI is proud of the tenure of its clients, with over 60% of customers having remained clients for more than 10 years. SEI currently serves 127 bank and trust institutions, including eight of the 15 largest North American banks.

SEI also is a global leader in asset management. SEI currently has $420 billion of assets under administration, over $200 billion of which are under active management.

Investment products provided to the wealth management industry include hedge funds, mutual funds, separately managed accounts, and wrap products.

SEI supports two distinct ASP trust business models.  SEI’s “application services” solution (39 clients, primarily large institutions) is for clients that wish to outsource software and processing services but maintain their own back office. The “business services” solution (88 relationships) includes software, processing, and a completely outsourced back office. SEI sees the services provided as the core of the relationship with their customer, with technology being the enabler of those services.

Currently, SEI’s Trust 3000 is both the trust accounting system and the gateway device for trust organizations to utilize SEI’s investments. Like the other large providers, SEI is developing its next-generation product, Global Wealth Services (GWS), to be facilitated on a new Global Wealth Platform (GWP).

SUNGARD CHARLOTTE

Charlotte is offered only as a North American ASP solution hosted at SunGard’s data centers. Charlotte provides a lot of sophisticated tools for the smaller organization. Over 500 clients are running Charlotte, with another 400 using it solely for custody services.

Seventy percent of Charlotte customers are banks, with the others being private trust companies and not-for-profit organizations. Capabilities of the Charlotte system include bundled custody, electronic process routing, and electronic STP trading. Access to over 650 product providers is through STN, and mutual funds are processed through a joint STN-Fidelity platform. Positions and cash balances on Charlotte are real time, though the transaction processing is updated during the nightly processing run.

In addition to trading, Charlotte processes settlements, corporate actions, fee calculations, and real property management. Charlotte can support over 200 concurrent users and has been tested up to 21,000 accounts and 50,000 daily transactions. All asset classes, including common trust funds, commodities, hedge funds, private equity, and real estate are supported on the Charlotte system. Also supported are open architecture product solutions such as SMAs, wrap products, and overlay management.

Charlotte maintains over 40 interfaces with AML and KYC firms, investment advisory firms, custody providers, investment management systems, proxy services, performance measurement tools, and tax processing. Ad hoc and standardized reporting is supported throughout the system by a proprietary report writing tool, Automated File Search (AFS). All reports can be exported to Excel or saved as a PDF.

As a hosted solution, SunGard is responsible for SAS 70 data centers that provide redundancy, disaster recovery, and business continuity. Charlotte’s front end is web based, while other Windows-based technologies are used for the back office functionalities.

Jerry Cooper, senior editor, The Trust Advisor Blog. Steve Maimes contributed to the reporting.

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